Privacy Policy

1. Information We Collect

When you submit an inquiry through our contact form, quote request, or certification documentation form, we collect the information you provide — typically your name, company name, work email, phone number (optional), country/region, and the message content you share with us. We do not collect sensitive personal data beyond standard B2B contact information.

When you browse our website, our servers automatically log standard technical information including your IP address, browser type, referring page, and page visit timestamps. This data is used for security monitoring and aggregate analytics.

2. How We Use Your Data

We use the information you provide solely for business communication purposes:

• Responding to your product inquiries, quote requests, and certification documentation requests
• Preparing pricing, samples, and tailored OEM/ODM proposals
• Order processing, logistics coordination, and after-sales support
• Compliance with applicable legal and regulatory obligations

We do not use your data for automated decision-making or profiling.

3. Data Sharing & Third Parties

We do not sell, rent, or trade your personal data to third parties. Your contact information may be shared only:

• With our internal sales and support teams to handle your inquiry
• With logistics partners when necessary to fulfill an order you have placed
• When required by law, regulation, or legal process

Our website may use third-party services (such as Google Fonts and analytics providers) that collect anonymized usage data. These services operate under their own privacy policies.

4. Cookies

We use a minimal set of cookies to ensure the website functions correctly and to understand how visitors interact with our content. These include:

• Essential cookies: Required for core website functionality — these cannot be disabled
• Analytics cookies: Help us understand which pages and products visitors find most useful, so we can improve the site experience
• Preference cookies: Remember your cookie consent choice so we don't show the banner again

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

5. Data Storage & Security

Your data is stored on secure servers with industry-standard encryption and access controls. We retain inquiry and order-related information for the duration of the business relationship plus any legally required retention period. We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your data where legally applicable
• Object to or restrict certain processing activities
• Data portability — receive your data in a structured, commonly used format

To exercise any of these rights, contact us at info@mesete.com. We will respond within 30 days.

7. International Data Transfers

Mesete is based in China and serves customers worldwide. When you contact us, your data may be transferred to and processed in China. We take appropriate safeguards to ensure your data remains protected regardless of where it is processed, in accordance with applicable data protection laws including GDPR where relevant.

8. Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us:

Email: info@mesete.com
Address: Room 4006, No.1 Helong Yiheng Road, Baiyun District, Guangzhou, China

9. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date. We encourage you to review this page periodically.